Service Issue: Delays with webhooks, delivery events, bounce processing, and statistics

Resolved
Resolved

Delays due to an AWS incident (https://status.aws.amazon.com/) are now completely caught up. All webhooks, bounce processing, and Activity events have been processed. Outbound sending and inbound processing were not impacted. Thank you for your patience!

Identified

Webhooks, delivery events, bounce processing, and statistics are starting to be processed more quickly. We'll update shortly when everything is caught up.

Investigating

We're currently investigating delays with webhooks, delivery events, bounce processing, and statistics. Outbound delivery and inbound processing are not impacted.

Began at:

Affected components
  • API
  • Web App