Service issue: Customers may be experiencing timeouts when trying to send via API due to an outage with AWS

Resolved
Resolved

AWS has confirmed the issue has been resolved and connectivity has been fully restored. As always we will continue to monitor!

Updated

AWS is now reporting that they are in recovery and continuing to work towards a full resolution.

Identified

We are aware that AWS is having an outage that is affecting a large portion of internet traffic on a global level which is in turn having an effect on some Postmark customers trying to send. We're continuing to monitor until this is fixed on their end. https://health.aws.amazon.com/health/status. Sending via SMTP is not affected.

Began at:

Affected components
  • API