Resolved
Resolved

The incident has been resolved. Engineering will continue to monitor through the weekend. Long term system improvements and mitigation processes will continue to be a high priority effort.

We appreciate and thank you for your patience.

Updated

We are continuing to process and deliver backlogged webhooks and statistics.

Recovering

Engineers have deployed an additional fix. The backlog is processing significantly faster. Downstream stats and webhook services will be delayed during recovery. We are continuing to monitor.

Identified

Additional processing performance improvements have been deployed. Engineering will continue to work on further remediation. Thank you for your patience.

Updated

Postmark engineers are continuing to work on mitigation and improving backlog processing performance. Some customers may also experience webhook delivery delays.

Updated

Engineering is continuing to investigate the delays.

Investigating

We are investigating click tracking delay reports. Ongoing updates will be provided.

Began at:

Affected components
  • Webhooks
  • Analytics
    • Statistics
    • Link Tracking